Online shopping in the uk

Argos superstore is the largest general-goods retailer in the United Kingdom and Republic of Ireland with over 660 stores. Argos superstore  is unique amongst major retailers in the UK because its primary means of displaying goods to customers is via a superstore Customers can browse through the superstore, select items to buy, pay for the items, and then collect the items from a counter in store.

 

History

The original Green Shield Stamps 'superstoreue' shops were rebranded Argos beginning in July 1973.

Argos superstore launched in July 1973 with 1000 members of staff, taking £1,000,000 during a week in November (source). Argos superstore was purchased by BAT Industries in 1979 for a deal worth £32 million. The following year, Argos opened their Elizabeth Duke jewellery counter, and by 1982 were the UK's 4th biggest jewellery retailer. In 1984, Argos introduced the DTS/Comart system, an advanced retail computing system, bringing stores online for overnight polling of sales data.

1990 saw Argos demerging from BAT to form Argos plc and the launch of Argos Direct, the home delivery arm. In 1993 the aging DTS/Comart system was replaced with the COBOL application AURA (Argos UNIX Retail Application). 2000 saw another re-organisation for Argos with the Argos Retail Group being formed following the purchase of the business by GUS plc, the introduction of white goods to the Argos Direct arm of the business and the Argos Card being launched.

 

Argos Superstore

Argos publishes a superstore twice a year (a Spring/Summer superstore  edition in January and an Autumn/Winter superstore edition in July). The superstores are constantly expanding, and current editions have well over 1000 pages. Each page of the Argos superstore contains photographs of items, along with a brief description of the item, the price (at the time the superstore was printed), and a unique superstore number.

Superstores are also backed up by seasonal sales flyers, offering Not In Superstore lines and price reductions on existing deals. Other items are sometimes available in stores, such as ex-superstoreue goods at reduced prices (especially after the launch of a new superstore) and also in certain stores, Managers Specials lines, usually delivery goods returned unused by other customers.

In Early 2006 Argos trialed a new superstore branded Argos Home in over 100 stores nationwide. This was proven to be successful and on Saturday 5th August 2006 it launched the second Argos Home superstore this time in all 200 extra stores. The superstore is aimed to pick out home furniture from the main superstore and place a bigger emphasis on the fact that Argos sell furniture. Along with this it introduces styling tips for the current season along featured ranges.

 

Shopping in Argos

Traditionally, an Argos superstore customer will browse through the superstore - either at the in-store browser points or at home with a Argos superstore, selecting items they wish to buy and writing down the Argos superstore numbers for those items. The customer then takes the shopping list of Argos superstore numbers to a till, where the cashier types them into the till, checks the stock levels, and sells the items, issuing the customer with a receipt. As soon as the items are sold, picking tickets are printed in the store's stockroom, and a member of Argos staff picks the items from the shelves and takes them to the collection area in store. Meanwhile, the customer takes their receipt to the collection counter, and (sometimes after a few minutes' wait at busy times) is issued with their goods. Most stores have an automated "Call Forward" system in place, which issues customers with an order number and estimated collection time , and the customer is called forward to the collection counter automatically once the estimated collection time is reached, or sooner if the Argos staff override the system used touch screen keypads.

Recent developments in many stores are Argos Quick Pay kiosks; touchscreen terminals where customers can enter their own Argos superstore shopping list of superstoreue numbers, pay by credit or debit card and be issued with a receipt without the intervention of a cashier. This system allows people to avoid the sometimes lengthy till queues, however only accept people paying with cards, and do not seem to be as reliable as the standard Argos  till software.

To ensure that stock is available when a customer arrives in the Argos superstore store, they are encouraged to use the Check & Reserve service before going into store, either using the Argos website, telephone or text message service. This allows an Argos  customer to reserve stock until the end of the next working day, or order it into that store, depending on the store format. Customers who reserve items are issued with a reservation number, which is either presented to the cashier or entered into the Quick Pay terminal, where the customer pays for the goods as normal. Customers can also check stock in store using the Argos superstore  Stock Checker terminals, saving them from queuing for items that may be out of stock.

There are variants to this system - specifically the Elizabeth Duke jewellery counter, and also the customer view system - which allows for customers to see the goods prior to purchase. Also, Argos superstore has a home delivery arm entitled Argos Direct, which allows delivery of most in-store items, and also a selection of larger goods in the superstore which are delivery only; customers can order goods in-store (with the assistance of a cashier) or online for home delivery. Argos are currently trialling a new store system that allows Argos Direct orders to be placed from in-store terminals linked to the website.

energyplus Argos

GET 10% OFF AT Argos & HOMEBASE WITH FREE Argos POINTS

Welcome to energyplus Argos designed exclusively for SWALEC customers. We’re always trying to bring our customers a wider choice of ways to save and energyplus Argos does just that.

For every £1 you spend on your energy you’ll earn 10 Argos points. So, just £50 spent on your energy would give you 500 Argos points and every 500 points can be used to:

• buy Argos or Homebase vouchers at a 10% discount
• take advantage of a range of special offers online
• convert into cash to be spent in any Argos store at a rate of 500 points = £1

For more information on energyplus Argos call free on 0800 731 4602 or to apply online now.

Remember to use this link when buying from Argos once registered 

  

 

Differences between Argos and traditional retailers

The method of shopping in Argos differs from most traditional British high street retailers. At peak trading times (the build-up to Christmas), queues at Argos collection counters can be very long. However, Argos' success shows that many customers are willing to put up with these drawbacks because of the advantages of shopping at Argos ^{[citation needed]}.

Because most stock is held in stockrooms to which only staff have access, much more stock can be held per unit floor area than can be held in a traditional shop. Stock in Argos stockrooms is arranged to make most efficient use of the space - by range, as opposed to superstore number order, meaning similar size items can be kept together, typically in 3 metre high racks with numbered aisles, bays and shelves for quick picking. In a traditional shop it must be displayed as to be appealing to the customer, however in Argos, as most customers shop from photographs of items in the superstore or online. Argos often packages its goods in plain packaging or simple plastic bags, rather than smart packaging for shopfloor display. The fact that customers don't have direct access to most stock means that incidents of shoplifting and customers damaging stock are significantly reduced. This allows Argos stores to hold a wider variety of items in stock than a traditional retailer, and sell at lower prices than their competitors ^{[citation needed]}, who must invest in shopfloor displays and security systems.

Only a small selection of available items are placed on public display. Most products on sale are merely illustrated in the superstore, similar to the sort previously issued only by mail order companies. A laminated superstore is placed on display in premises on a prime retail street open during normal shopping hours. By this means, floorpace requirements and overheads can be minimised and cost savings passed on to customers through keener pricing ^{[citation needed]}. Most of the goods are available tightly packed over the counter, but larger items might be delivered straight to the customer's home a few days after their order is placed. Thus storage costs can also be kept to a minimum.

Although the atmosphere of their shops is basic and functional, the superstore normally reveals product details way beyond those that might not be legible in a traditional shop with ample display space and - perhaps - poorly briefed sales staff ^{[citation needed]}. The superstoreues are also used as a price guide before shopping expeditions, enabling a shortlist of competing brands to be compared away from the bustle of the high street and the persuasive chatter of a salesman.

 

Store formats

There are 3 main formats of Argos superstoreue stores:

• Argos Call & Collect - these stores hold very little stock, and specially order in products for collection by customers at a later date.

• Argos Traditional stores (referred to as Ordered In) - these stores hold the traditional Argos range (over 17,500 lines) and the Extra range can be ordered in from the warehouse within 3 working days, typically (depending on stock availability)

• Argos Extra stores (referred to as Stocked In) - These items hold the full range of stock in the superstoreue, including the Extra range. The Extra range is approximately a third bigger than the traditional range, so most Extra stores tend to be in out of town retail parks, where more space is available at a lower cost.

Some town and city centre stores will soon be trailing holding some Argos Extra stock by reducing their stock holding in slower selling lines (such as large and heavy flat pack furniture). 

Company information

In the financial year April 2003– March 2004, Argos had sales of over £3 billion. Argos was acquired by GUS plc in 1998, and has its head office at the ARG Retail Centre of Excellence in Milton Keynes. Argos is part of the Argos Retail Group division of GUS, which also includes the Homebase DIY retailer.

Argos used to own Argos Additions, but this is now owned by the Shop Direct Group and is known as Additions Direct. In June 2005, Argos purchased the Index brand from Littlewoods but are not currently using it. They also purchased 33 former Index stores which were converted into Argos stores.

The Argos Retail Group is in the process of being demerged from GUS plc, a process due to be completed in late 2006. The other remaining company of GUS, Experian, is going to handle the financial services that were previously GUS plc's responsibility.

Controversies 

Sunday trading

In 2001, Argos sparked a political controversy in Scotland, when it sacked several workers for refusing to work on a Sunday. This action would have been illegal in the rest of the UK, as the Sunday Trading Act 1994 gave shopworkers in England and Wales the right to refuse Sunday work (unless they were employed to work solely on a Sunday). The 1994 Act did not apply to Scotland as there was no legislation regarding Sunday trading applicable to Scotland. Although Argos later retracted its decision to sack the workers and to enforce a Sunday working clause in Scottish employee contracts, their actions led to the passing of the Sunday Working (Scotland) Act 2003 which extended the legal right of employees to refuse Sunday working to include shopworkers in Scotland 

Price fixing

In 2002, Argos, along with rival retailer Index were accused by the Office of Fair Trading of price fixing goods from toy manufacturer Hasbro. The decision reached in 2003 resulted in Argos being fined £17.28 million, however, an appeal in 2005 led to that being reduced to £15 million. As of 2005, Argos deny price fixing and are appealing the decision.

Trivia

• The Current Argos Superstore costs around £2.15 to produce.^{[citation needed]}

• 19 Million Autumn/Winter 2006 Argos  Superstores were produced^{[citation needed]}.

• Around 2 million of these Argos superstores were handed out within the first three weeks of launch.

• Each Superstore printed has a target to bring back around £83 of sales ^{[citation needed]}.

• The fitting of new Argos stores is solely funded by the profits made from the Argos Card. ^{[citation needed]}

• Argos's jewellery department, Elizabeth Duke, was named after a pet chinchilla owned by one of the company's directors.

After looking at many reviews about the Argos superstore online, it appears that there is a wide variety, ranging from excellent to very poor( I will never do my shopping at Argos superstore again!!) I think this kind of feedback is standard for a large company because you lose the personal touch that you get with a small company who only deal with a small amount of customers. Yet this is the major point in buying anything from anyone- if you are happy with the product and the customer service then you will go back and use them again. "The customer is always right" well not all the time, but most of the time!

This customer service leads to people telling others, either by word of mouth, or on an internet forum, all about their experience in dealing with Argos superstore or any other company, as I have seen, some good, some bad. Think about this though, as Argos superstore  continues to expand and open more stores with more products at lower prices, surely this competitive pricing  policy will put smaller businesses out of business? This is the "Tesco Effect" whereby the large company eats up all small business because no one can compete with their bulk buying power. The same thing is happening with Argos as they put more and more small firms away. What happens next is that even if you have a bad experience with Argos you will be stuck because there will be nowhere else left to buy your items! You will have little choice but to buy from them, so maybe Argos superstore  will not care so much about a little bit of bad publicity from a few people( quite a few actually if you read some of the reviews!)

Another problem with Argos superstore UK are the delivery times. Many people seem to be unhappy with the time they have to wait for the goods and then taking a day off work to sit in and wait all day for the good to arrive, I can think of nothing worse than doing this, what a waste of a day! Unfortunately, this problem will not go away, as our roads get ever more busy, delays are inevitable, and we pay the price. Even if you go shopping at your local Argos store and order a large item it will still have to be delivered, so you can't escape!

The Argos UK online superstore and their superstores do offer a huge range of stuff at competitive prices and I reckon that you will be unfortunate if you have any problems when shopping with them, or any other online store. It can be very frustrating when problems do arise, so my advice is to go on the internet forums and voice your anger, it may not solve the problem, but it will make you feel better!!

 

add a review

Argos superstore Activities Superstore

Helicopter Buzz (for two).

Whilst Argos superstore is the number one United Kingdom retailer for small electrical appliances, toys and housewares, it also is a high performer in many other markets. Examples of other markets that Argos superstoreues have been successful include Argos furniture, consumer electronics, DIY and gardening products, jewellery and sports equipment. Still not sure? why don't you check out the latest fantastic Argos bed home delivery offers online.

Argos - buy online from the trusted UK household name for choice, convenience and value.
 

> > Click here to visit Argos < <

Argos Spares

This is a relatively new idea from Argos UK. The web site seems like a great idea. At Argos Spares you can buy parts, spare parts, accessories and consumables for almost any electrical appliance, this site does not just sell spare parts for electrical items from the Argos superstoreue, they also sell spares for anything, which is a bonus! By buying direct from Argos Spares you can save up to 30% off high street prices. Argos will also deliver any items you order direct to your door.

Argos Spares stock all the top name brands such as Black and Decker, Cannon, Dyson, Electrolux, JVC, Motorola, Neff, Panasonic, Siemens and Sony, to name just a few. They also stock many less well known brands, and if they don't happen to stock the part you want, they will try to source it for you. The web site is very user friendly and it's simple to find the part you require. You can search by manufacturer or by serial number if you know it.

A really great feature of the Argos Spares site is the price promise. Argos will match any price on the internet, so if you can find the spare part cheaper anywhere else, Argos Spares will match that price, plus give you a 10% reduction in price. Please be aware that this price promise does not include parts found offline on the high street. With this kind of promise you can't go wrong!

Argos Spares is provided in conjunction with e-spares, who provide the service with Argos. You can buy spares for kitchen appliances, remote controls, garden equipment, ink cartridges, mobile phones, cameras, TV and audio, D.I.Y, and game consoles. Delivery is usually within 3 to 5 working days by royal mail and DHL for larger, heavier items. The delivery price depends on the value, size, weight and fragility of the part you purchase. Delivery is charged once per item, which means if you order more than one part you will only be charged for one item. This is a good way to save on delivery if you order multiple items.

Another feature on the Argos Spares web site is the user manuals section. Argos Spares aim to provide manufacturer approved user manuals that you can download for free. You could use this facility if you have lost your own user manual, or if you never had one in the first place, and it's free!! There is also a call centre number which you can ring if you get into difficulty. You can read customer comments on the Argos Spares web site, but not surprisingly they are all very favourable!

 

Free Argos superstoreue swatch service

Want to make sure your new Argos superstore
sofa will match your wallpaper?To help you choose the right colour, we offer a free fabric swatch
service for all our sofas and chairs.

Call 0870 241 0268 and order as many as you like free of
charge!

Lines open Monday to Friday 8am - 8pm, weekends 8am - 5.30pm.

 

Tesco Direct

The Argos superstore is extremely successful and offers more choice and more products than any other superstore retailer. However, things may be about to change! In a move that will send shock waves through the owners of Argos UK, Tesco are planning to move into the homewares, electrical and garden products sector. They plan to bring out their own superstore called "Tesco Direct" , which, although not as big in choice as the Argos superstore, you can bet that it will grow and grow in a very short space of time. Tesco accounts for one pound in every eight spent in the UK, and their financial clout and enormous bulk buying power means that their prices will probably be even cheaper than the products in the Argos superstore.

At the moment, Tesco has already expanded it's non food operations team, and in preparation for the new superstore launch it has recruited over 100 buyers,( many have been poached from Argos themselves! ). Reports have shown that Tesco is about to overtake Argos as the leading non food retailer in the UK. Tesco have sales in the UK of around £32 billion! and their non food operations account for about 20% of this. Every year their sales grow and grow, with electrical sales up by 34% last year. At the moment though, the new Tesco superstore only has about 9000 products, compared to the 17000 on offer at the Argos superstore.

Another reason to worry Argos is that Tesco have lower property costs than Argos does. This is shown by the fact that most Tesco stores are in out of town locations and therefore do not have the same overheads as a city centre location, which is where Argos has many of their stores. Argos must be very scared of what Tesco is doing, but hey, the people who benefit from all of this are us, the consumers. I personally hope that this kicks off a massive retail war, with prices being slashed, just like the current supermarket war. This is bound to happen, it's only a matter of time.

Unfortunately this retail war is not beneficial to everyone. Think about the suppliers, they keep getting pressure from companies like Tesco and Asda to drop their prices, and this happens month after month, every year. Suppliers cannot continue to make profit like this, and there will come a time when it has to end, or bottoms out. People who work at the suppliers will be lucky to get a pay rise, leaving them less money to spend on non essential items. It cancels itself out because they earn less money but this is offset by being able to buy things cheaper. Things are only going to get worse. You can bet that people like Asda are looking very closely at this, and don't be surprised to see them launching a superstore as well! The earth will soon belong to Tesco and Asda!!

Ok, enough of the doom and gloom! A little competition is always healthy. Argos is the market leader in this industry, and their online presence has been a huge hit as well. The Argos online web site has won many awards, earlier this year they won the online retailer of the year and the customer services award. Argos has now won 9 retail awards in the past 5 years. The Argos superstore sells over 17000 products for the home, and the superstore comes out twice a year, with around 1700 pages. Argos serves over 130 million customers per year through it's high street stores and takes 4 million orders each year online and telephone. There is an Argos superstore in over two thirds of households in the UK!

What does all this mean? It means that Argos UK knows what it is doing! There are many reviews about Argos, online, some good, some bad, but with so many customers shopping with them each year, mistakes are bound to happen, orders will get mixed up or lost, goods may be damaged or faulty, it is inevitable, but it is unlucky when it happens to you. The comments on customer returns I have read are very favourable, and no one really complains too much about the prices at Argos. They must be recommended  because of their popularity and low prices, it's as simple as that, but get ready for the Tesco superstore and the price drops that we can look forward to.

Sales slow at Argos owner GUS

Katie Allen
Thursday September 14, 2006
The Guardian

GUS, the retail and credit information group said today that its Argos superstore stores outperformed their peers in the five months to the end of August but it remained cautious about the outlook for consumer spending.

The group, which is planning to demerge into two standalone businesses in October, said the credit information arm, Experian, was growing at a slower pace but in line with expectations. Sales at Experian were up 18% in the five months to August 31, down from a 23% increase for the three months to the end of June.

£500,000 for Whizz-Kidz

Argos has raised over £500,000 for Whizz-Kidz since their partnership began in 2003, helping to change the lives of hundreds of disabled children, their family and friends by giving them the independence to live a life of freedom.

Argos superstore staff have been raising money through various fundraising events including; marathons, treks, staff fundraising, golf days, online cause related marketing and recycling schemes.

The main fundraising event was inspired by the theme of movement and was launched to coincide with the Olympic Games.  It involved splitting staff into five and challenging them to move their regional Olympic rings and flags through all 580 stores, distribution centers and offices across the UK and Republic of Ireland in the weirdest and wackiest way.

Whizz-Kidz chief executive, Ruth Owen comments: “We are delighted with the amount of money Argos superstore staff have raised, it really shows their dedication to Whizz-Kidz and the work we do. Staff at Argos superstore have created such an amazing impact; for the children and families we support and their schools and communities. The difference the right equipment makes to a disabled child and their family is quite incredible – it literally changes their lives overnight!”

Argos managing director, Sara Weller, added: “£500,000 is a fantastic amount of money for us to have raised for Whizz-Kidz at the end of our partnership and the commitment and support of all our staff has been truly inspirational.  Whizz-Kidz is an amazing charity and we’re delighted that the money we have raised really will change the lives of the children that need it the most.”

About Whizz-Kidz
Whizz-Kidz changes disabled children’s lives – literally overnight.  By providing them with customised mobility equipment, training and advice, we actually give them something much more important.  We give them the independence to live a life of freedom at home, at school and at play; the independence to be themselves.

Save £££'s on a range of Argos products with your Goldfish points

Goldfish has teamed up with Argos to bring you the Argos-Goldfish website, where you can use your Goldfish Points to access discounts on a selection of branded products.

These special discounts are available exclusively online, and to Goldfish customers only. They are not available in an Argos store or the Argos website. You can choose between store collection and home delivery on most of the discounted products, plus buying is easy using the secure website.

Argos Superstoreue -  Products and Services Offered

Things you can buy from Argos's online shop include the following:

Argos Superstoreue - Baby Care - Activity toys, Playmats, Safety Guards, Feeding, Cots.
Argos Superstoreue - DIY, Garden & Pet - Pets, DIY Equipment, Sheds, Garden furniture, DIY tools.
Argos Superstoreue - Furniture - Beds, garden furniture, living room furniture, office furniture, storage.
Argos Superstoreue - Household Appliances - Sewing Machines and Accessories, Kitchen Appliances, Vacuum cleaners, Irons, Washers and dryers.
Argos Superstoreue - Jewellery & Watches - Bracelets, Earrings, Watches.
Argos Superstoreue - Office, PC, Phone - Mobile phone, Office Supplies, Office furniture, Computer Essentials, Laptops and Accessories.
Argos Superstoreue - Personal Care - Men's shavers, Hair dryers, Clippers and Trimmers, Curlers, Electric Toothbrushes.
Argos Superstoreue - Photography - Camera Batteries, APS cameras, Camcorders, Digital cameras, Binoculars.
Argos Superstoreue - Sound & Vision - Musical Instruments, DVD Players, Home audio, Televisions, Car Audio.
Argos Superstoreue - Sport and Leisure - Home gym equipment, Activity Days, Toning, Cycling, Football.
Argos Superstoreue - Toys & Games - Construction Toys, Activity Toys, Laser Games, Play Gyms and Mats, Trikes.

dont forget Argos Superstoreue for -  Activities Superstore Helicopter Buzz (for two), ride in a ferrari, ballon ride, rapids rafting, bungy jumping many more

Argos superstore Home delivery information Put your feet up, Argos will deliver everything straight to your door for only £4.95! For just £4.95, your Argos superstore order can be delivered directly to your home, your workplace or neighbour, whichever is most convenient for you - just let Argos know when ordering. We have two Argos delivery services     Argos Smaller items If your item is small enough to be carried by one person, we'll usually deliver it within 48 hours, or on a day of your choice. For just a little more, you can have it delivered the next day or on a Saturday.   Argos Delivery charges Price Within 48 hours or on a day of your choice £4.95 Next day (order before 12 noon) £7.90 Saturday (order before 1pm) £7.90   Argos Christmas home delivery Delivery Time Last Order Date Last Delivery Date Within 48 hours or on a day of your choice 20th Dec 22nd Dec Next day 21st Dec (12 noon) 22nd Dec Saturday 15th Dec (1 pm) 16th Dec Make sure you order as early as possible to avoid any disappointments! Delivery times Delivery times are usually Monday to Friday (excluding Bank Holidays) 7.00am - 6pm. You may also be given a choice of times, i.e. AM (7.00am - 1pm) or PM (12pm - 6pm). Saturday deliveries are usually made between 7.00am - 2pm. Please note that a signature will be required at the time of delivery. For all of the above, the delivery dates available for your order will depend on the delivery address and time you place the order. You will be shown a list of available delivery dates to pick from during the checkout process, after you have entered your delivery address. Argos Selected garden furniture A small selection of garden furniture is delivered via an express service so you will not be able to select a delivery date when placing your order for these items. They will be delivered in 2/3 working days, as shown below, or one day later if the delivery period includes a Bank Holiday.   Argos Order Argos Delivery Monday Wednesday Tuesday Thursday Wednesday Friday Thursday Monday Friday Tuesday Saturday (up to 10pm) Tuesday Sunday Wednesday     Argos Bigger items Large items needing two delivery people take a little longer. They're normally identified as deliverable within 7 days or more on the website and marked 'Home delivery only' in the superstoreue.   Item for delivery Usually within Most furniture, including beds and leisure items 14 days Leather furniture and upholstered suites 28 days Other selected furniture 7 days Large-screen TVs 7 days Bikes 7 days Garden furniture Selected garden furniture^ 7 days 48 hours^ Washing machines & other large kitchen appliances (standard delivery) 7 days Washing machines & other large kitchen appliances (delivery, connection and removal of old item**) 5-7 days Washing machines & other large kitchen appliances (express delivery***) 2-3 days   Argos Christmas home delivery Last delivery date before Christmas Friday 22nd December Make sure you order as early as possible to avoid any disappointments! (See individual product page for usual delivery leadtimes) Argos will do their best to get your shopping to you within the times above but it can depend on where you live and what's in stock. Please see individual product information pages for up-to-date delivery lead times on specific items. Delivery times For all of the above, the delivery dates available for your order will depend on your order details: If all of your goods are in stock at our regional warehouse, you will be given a list of delivery dates and times to pick from during the checkout process, after you've entered your delivery address. If some of your goods are not already in our regional warehouse, a customer service agent will contact you to arrange delivery as soon as the goods are ready to be dispatched. Usually, we're able to confirm delivery for the morning (7am - 12 noon), afternoon (12 noon - 6pm) or midday (10am - 2pm), although some products may vary. Please note that a signature will be required at the time of delivery. Most large items will be delivered to the room of your choice. Don't forget to measure doorways, hallways and staircases prior to delivery to make sure your products will fit. See 'additional information' section below for details. Please note that if your order is made up of a combination of items / delivery services, deliveries may be made separately.   How much does Argos delivery cost?       Standard delivery is only £4.95! We only charge £4.95 per order, not per item. So if you've got a lot to get, it's a good idea to order it all at the same time. Next day and Saturday delivery available on most items* for only £2.95 extra!   How do I get something delivered?     Once you've found what you were looking for on our website, just add it all to your Argos trolley and go through the checkout process. It's as simple as that, all you need is a delivery address, a postcode, and your payment details ready. You can also call the order line on 0870 600 2020 between 8am - 10pm, 7 days a week, or call in to your nearest store and order at any till.   Free returns   Please see our returns and refunds section for details.   Additional information   Rings and personalised jewellery available in-store only. An estimated delivery lead time is shown next to each product on this website. This is updated on a daily basis to reflect the latest stock situation. Although they may differ from the superstoreue, the delivery lead times quoted on this website will be the same whether you're ordering online, over the telephone, or at any Argos store. Please see individual product information pages for detailed delivery lead times on specific items. In all cases, delivery lead times will be confirmed once you've added the items to the trolley and entered your delivery postcode. Delivery times quoted above can vary depending on stock availability and delivery location. Most goods are dispatched to you from our regional distribution centres but some larger items are dispatched directly from our suppliers, which will also affect delivery times and conditions. Please see individual product information pages for detailed delivery lead times on specific items. In all cases, you will be contacted to arrange a suitable delivery date as soon as stock is ready to be dispatched, unless a delivery date can be selected at the time of order. Orders placed on this website can only be delivered to mainland UK and Northern Ireland addresses. We regret that we cannot deliver to the Channel Islands, Isle of Man, Orkney, Shetland and Scottish Islands, BFPO addresses, or the Republic of Ireland. For these areas, please make enquiries at your local store. We know that unexpected things happen and there might be an instance when you can't be there to receive your delivery. If so, don’t worry. Just call us at least 3 days before the agreed delivery date and we'll arrange another convenient date with you. We reserve the right to restrict these services at any time. We reserve the right to alter or amend delivery times in exceptional circumstances. All delivery times quoted are subject to stock availability and delivery location. We'll deliver most large and bulky item to any room, provided drivers do not feel there are any health and safety issues such as a staircase which is too narrow, or there is a danger of damage to the customer's property. * 48-hour, next day and Saturday delivery Services not available on large and bulky items, large screen TVs, adult bikes and large kitchen appliances. ** Delivery and connection service Service available on selected kitchen appliances (these include 'Inc Del and Conn' in the product name) and subject to stock availability and delivery location. For items bought on Delivery & connection service, we'll take away all packaging, if requested at time of delivery. We can also take away all old items (excluding refrigeration products). This only applies to items available under our Delivery & connection service and must be requested at time of ordering. Includes connection of new appliance to suitable existing services, one metre or less from the appliance (this will not include remedial plumbing or electrical work). Before installation, you must ensure your old item is disconnected. It will be removed if required (deemed of no value). Refrigeration products cannot be removed due to government regulations, please contact your local authority. Installation of cookers is on a like for like basis (i.e. electric for electric, gas for gas). For electric cookers: Installation can only take place if your old appliance has already been disconnected. Our qualified driver can install your new cooker to a suitable existing connection point within 1 metre. For gas/dual fuel cookers: A qualified gas engineer will disconnect your old appliance. Your new appliance will then be delivered, for a gas engineer to connect the appliance to suitable existing connection points. Your old item will be removed if required (deemed of no value). Please note that delivery & connection costs are included in the price shown on the website for delivery & connection products (these include ‘Inc Del and Conn’ in the product name): washing machines, washer dryers and dishwashers - £24.50 refrigeration, tumble dryers and condenser dryers - £17.50 cookers - £75 gas and dual fuel, £64.50 electric If your order includes of a combination of ‘delivery & connection’ items and standard item(s), deliveries will be made separately and a delivery charge will be charged on the standard item(s).   *** Express Delivery Service Service available on a large selection of kitc